Q1: Are your peptides for human use?
A: No. All peptides we sell are strictly for laboratory research purposes only. They are not intended for human consumption, medical, or veterinary use.
Q2: What is the typical purity of your peptides?
A: Our peptides are ≥98% pure, as confirmed by HPLC and Mass Spectrometry. A Certificate of Analysis (COA) is provided with each batch.
Q3: What forms do you offer your peptides in?
A: We supply peptides as lyophilized (freeze-dried) powder in sterile glass vials. Standard sizes include 2mg, 5mg, and 10mg per vial.
Q4: How should peptides be stored?
A:Before reconstitution: Store at -20°C, dry and sealed.
After reconstitution: Keep at 2–8°C and use within 20–30 days. Avoid repeated freeze-thaw cycles.
Q5: What solvent should I use to reconstitute the peptide?
A: You can reconstitute the peptide using Sterile Water for Injection (SWFI), Bac.Water, or Acetic Acid, depending on the peptide's solubility profile.
Q6: Can I get a sample before bulk ordering?
A: Yes, we provide sample orders (MOQ: 1–10 vials) to test quality before placing a large order. Discounts are available for bulk quantities.
Q7: What shipping options do you offer?
A: We ship globally using trusted carriers like DHL, FedEx, UPS, EMS, or special line services. Peptides are packaged discreetly with cold packs if needed.
Q8: How long does delivery take?
A:To most countries: 5–10 business days
A tracking number is provided after dispatch.
Q9: Do you provide custom synthesis or OEM packaging?
A: Yes. We support OEM/ODM services, including custom packaging, private label, and peptide synthesis according to your specifications.
Q10: What is your return and refund policy?
A:Returns are accepted for unopened and unused vials within 7 days.
If the parcel is damaged or lost, we will reship or refund upon confirmation.
Contact our after-sales team within 48 hours of receiving the goods.
Q11: How do I place an order?
A:Send an inquiry with product name, quantity, and shipping country.
We will quote you with price, shipping fee, and payment method.
Once payment is received, we ship within 1–3 working days.